Terms and Conditions – Eastern Mobile

Welcome to Eastern Mobile! You agree to the following Terms and Conditions when using our website and services. Please read these terms carefully before using our website or making a purchase.

Introduction

These Terms and Conditions govern your use of the Eastern Mobile website and our products and services. You agree to comply with these terms by accessing or using our website. If you do not agree with these terms, please do not use our website or services.

Use of the Website

  • You must be at least 18 years old to use our website or make a purchase. If you are under 18, you may only use the website with the supervision of a parent or guardian.
  • You agree to use our website for lawful purposes only. You may not use the website for any illegal or fraudulent activities or anything that may harm the website, its users, or its functionality.
  • We reserve the right to modify or suspend access to the website at any time, for any reason, without notice.

Products and Services

  • Product Availability: All products and services offered on the website are subject to availability. We make every effort to ensure that our listings are accurate, but we cannot guarantee that all items are always in stock.
  • Pricing: All prices listed on the website are in Bangladeshi Taka (BDT) and may be subject to change without notice. We reserve the right to modify prices or withdraw products from sale at any time.
  • Product Information: We make every effort to ensure that product descriptions and images are accurate, but we cannot guarantee that all product details are error-free. Product colors may appear differently due to your monitor settings.

Orders and Payments

  • Order Acceptance: Your order is an offer to buy from Eastern Mobile, and it will only be accepted once we process and ship it. Until your order is confirmed, we reserve the right to cancel or refuse any order for any reason.
  • Payment: Payment must be made in full at the time of purchase. We accept credit cards, debit cards, and other methods provided on the website. All payment information is processed securely using industry-standard encryption.
  • Shipping and Delivery: We aim to process and ship your order quickly. Delivery times may vary depending on your location. We are not responsible for delays caused by shipping carriers or other third-party services.

Returns and Refunds

  • Returns: If you are unsatisfied with your purchase, you may return eligible items within 7 days of receiving them, provided they are in unused and resalable condition. Certain items, such as personalized or damaged goods, may not be eligible for return.
  • Refunds: We will refund the original payment method once a return is approved. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to a mistake on our part.

User Account and Privacy

  • Account Information: You may need to create an account to purchase or access certain features of our website. You are responsible for maintaining the confidentiality of your account information and password. If you believe your account has been compromised, please get in touch with us immediately.
  • Privacy Policy: We value your privacy and take protecting your personal information seriously. Please review our Privacy Policy for more details about how we collect, use, and safeguard your data.

Limitation of Liability

  • Disclaimer of Warranties: We provide our website and services "as is" and without any warranties, express or implied. We do not guarantee the website's availability, accuracy, performance, or content.
  • Limitation of Liability: To the fullest extent permitted by law, Eastern Mobile is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, products, or services.

Governing Law and Dispute Resolution

Bangladesh's laws govern these Terms and Conditions. Any disputes arising out of or relating to these terms will be resolved in Bangladeshi courts.

Changes to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be noted at the bottom. We encourage you to review these terms periodically to stay informed about any changes.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Eastern Mobile

[[email protected]]

[01301-774522]

[5/46-47 & 5/53, Eastern Plaza (4th Floor), Sonargaon Road, Hatirpool, Dhaka, Bangladesh

01301-77452]